TERMS OF SERVICE

OVERVIEW

This website is operated by AHACARBON. Throughout the site, the terms “we”, “us” and “our” refer to AHACARBON. AHACARBON provides this website, including all information, tools, and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you use our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service, including copyright laws.

You must not transmit any worms, viruses, or destructive code.

Any breach or violation of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.

The headings in this agreement are included for convenience only and will not affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy..

We have made every effort to display product colors and images as accurately as possible. We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 5A - VEHICLE FITMENT AND COMPATIBILITY

AHACARBON products are developed for specific vehicles, model years, body styles, trims, chassis codes, and facelift versions where applicable. It is your responsibility to review the product title, product description, fitment notes, photos, and any listed compatibility information before placing an order.

Vehicle fitment may vary depending on region, production year, trim level, body style, factory package, aftermarket modifications, and whether the vehicle is a pre-facelift or facelift version. Parts designed for one model, trim, or body style may not fit another version of the same vehicle.

If you are unsure whether a product fits your vehicle, please contact us before ordering through our Contact Us page and provide your vehicle year, make, model, trim, body style, chassis code if available, and the product link. Failure to confirm compatibility before purchase may affect return, exchange, or refund eligibility.

SECTION 5B - PROFESSIONAL INSTALLATION

Many carbon fiber exterior parts require careful alignment, test fitting, adhesive application, hardware installation, drilling, trimming, or adjustment during installation. We strongly recommend professional installation by an experienced body shop or installer, especially for larger parts such as front lips, rear diffusers, side skirts, hoods, spoilers, wings, fenders, and full body kit components.

Before installation, all products should be test-fitted on the vehicle. Do not paint, drill, cut, modify, permanently install, or use adhesive on any product before confirming fitment. Once a product has been installed, modified, painted, drilled, cut, or damaged during installation, it may no longer be eligible for return or exchange.

AHACARBON is not responsible for damage, poor alignment, installation marks, broken clips, cracked parts, vehicle damage, labor charges, paint costs, workshop fees, or any other costs caused by improper installation, modification, or failure to test-fit the product before installation.

SECTION 5C - CARBON FIBER FINISH, PATTERN, AND SURFACE VARIATION

Carbon fiber is a handcrafted and material-sensitive product. Slight variations in weave direction, pattern alignment, gloss level, clear coat reflection, surface texture, and color tone may occur due to production method, lighting, viewing angle, screen display settings, and batch differences.

For forged carbon fiber products, the random marble-like pattern is a natural characteristic of the material. No two forged carbon fiber parts will look exactly the same. Pattern variation, texture distribution, and minor visual differences should not be considered defects as long as the product is structurally sound and consistent with the product type.

Product images are provided for reference only. While we make reasonable efforts to display products as accurately as possible, the actual carbon fiber finish, weave, pattern, and color tone may vary slightly from photos shown on the website.

SECTION 5D - MADE-TO-ORDER AND SPECIAL ORDER ITEMS

Some AHACARBON products may be made to order, special order, customized, backordered, pre-order, or produced after payment is received. These items may require additional production, inspection, packing, and handling time before shipment.

Made-to-order and special order items may have different cancellation, return, or exchange conditions from in-stock items. Once production has started, cancellation may not be possible. Custom-made, special-order, painted, modified, installed, or used products may not be eligible for return or refund unless otherwise required by applicable law.

Estimated processing, production, and delivery times are provided as general guidance only and may be affected by material availability, production schedule, quality inspection, logistics, customs clearance, and other factors outside our control. For shipping-related details, please review our Shipping Policy. For return and refund eligibility, please review our Refund Policy. For privacy-related information, please review our Privacy Policy.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or the same billing or shipping address. If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including your email address and credit card details, so that we can complete your transactions and contact you as needed.

SECTION 7 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send specific submissions or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us in any medium. We are under no obligation to keep comments confidential, pay compensation for them, or respond to them.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, obscene, or malicious content, and will not include any virus or malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or others as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other malicious code;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

SECTION 11 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AHACARBON and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 12 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 13 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part of them.

SECTION 14 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 15 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

SECTION 16 - SERVICE VALIDITY PERIOD

The service term begins when the user accepts these Terms and ends automatically when the account is terminated by us or by the user.

SECTION 17 - GOVERNING LAW

These Terms and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of Hong Kong.